How we work
Investing in a renovation project requires time, effort, costs, and certain disruptions to your everyday life. Our goal is your satisfaction from seeing your vision come to fruition and enjoying your newly transformed space.
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01
Partners from the start.
We recognize the significance of early collaboration in any project. That's why we extend an invitation to our partners to join us at the outset, fostering close collaboration with homeowners and architects.
Together, we strive to align the budget and scope effectively, proactively addressing any discrepancies before the project progresses significantly. Our comprehensive approach includes pricing exercises and modifications, ensuring accurate budgeting and realistic scope. By adopting this proactive strategy, all stakeholders can proceed confidently, mitigating unforeseen surprises.
02
Ongoing communication.
Building or remodeling a home necessitates adaptability, foresight, and strategic planning.
Our team holds weekly in-house production meetings, involving all project stakeholders, to ensure seamless progress. These meetings include schedule updates, anticipation of potential obstacles, coordination of subcontractors, identification of necessary material orders, and clarification of information requirements.
By communicating effectively and efficiently managing information, we empower our clients and architects to prioritize their core objectives while entrusting us with the meticulous execution of project details.
03
Transparency-empowered
decision-making.
While we strive to establish a comprehensive scope and finalize the contract, it is important to acknowledge that change orders are commonplace in the majority of construction projects.
To streamline the process, we have implemented tailored systems that enable us to promptly present any changes to homeowners, providing them with the opportunity to approve or decline these changes.
Additionally, our systems offer real-time updates to the project budget, ensuring transparency before the commencement of any work.
04
Real-time Scheduling.
We utilize an online platform that facilitates simultaneous and hassle-free access to shared schedules, drawings, contracts, and various other documents for all involved parties, ensuring consistency and eliminating redundancy or ambiguity.
Through centralizing document access and eliminating duplication, productivity is increased, promoting clarity and reducing the likelihood of errors. This positively enhances project outcomes.
05
Ongoing costs reports.
We ensure complete clarity in the way we handle project budgets, and our clients gain a comprehensive understanding of our billing process from project initiation to completion.
Our billing method provides homeowners with regular updates on the budget and precise amounts for their remaining project expenses. There are no hidden costs or unexpected surprises.
06
Post-construction service.
We stay dedicated to our clients even after the work is finalized.
At Highland Build, our commitment extends far beyond project completion. We go the extra mile by informing homeowners about the evolving nature of new materials, promptly addressing any warranty issues, and swiftly resolving any other concerns that may emerge as clients settle into their new spaces.